Posted on 2021-11-04
Ryax Technologies Ryax Technologies

Product recommendation

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Description

Produces thoughtful product recommendations based on past customer experience. In a nutshell: If some customers often buy simultaneously product "A" and product "C", Then customers who have purchased C without A should receive a recommendation to take a look at product A.

Analytics status

  • Available

Business benefit

Automated feature in existing ERPs (eg. Salesforce) or home-made solutions (stock checks, newsletter for online shopping) suggesting similar product recommendations for both in-stock and out-of-stock products. Leads to a turnover increase as well as a higher client satisfaction

Data inputs (mandatory)

▪ StockCode: what (product)? — Format: string of characters ideally corresponding to an ID
▪ CustomerID: who? — Format: string of characters ideally corresponding to an ID
▪ Description: information about the product — Format: free text
▪ Quantity — Any positive real number

Data Output

▪ StockCode: what (product)? — Format: string of characters ideally corresponding to an ID
▪ CustomerID: who? — Format: string of characters ideally corresponding to an ID
▪ Description: information about the product — Format: free text
▪ Quantity — Any positive real number

Technical description

Technical details provided on request (contact us).

Limitations

This recommendation engine takes into account Customer/Product interactions. Unfortunately it doesn't take into account user information like budget, frequency..etc. nor information regarding product specs like size, color, weight..etc.